Motorola Sbg6580 Firmware Update Download
- Motorola Sbg6580 Firmware Update Download For Mac
- Motorola Sbg6580 Firmware Update Download Mac
- Motorola Sbg6580 Firmware Update Comcast
How to download and update firmware update firmware on motorola sbg6580 Download digital photo Cameras firmware: most of the camera s internal parts including lenses, autofocus, LCD screens etc. Are controlled by microprocessors. Microprocessors are controlled by firmware that enables the device to do the job it was purchased for. How do you update Motorola SBG6580 firmware? Update Cancel. How can I replace one of the antennas on my Motorola SBG6580 cable modem/wireless router? How do I stop installing the downloaded firmware update for rooted Moto G3? Related Questions. How to download and update firmware update firmware on motorola sbg6580 Download digital photo Cameras firmware: most of the camera s internal parts including lenses, autofocus, LCD screens etc. Are controlled by microprocessors. Microprocessors are controlled by firmware that enables the device to do the job it was purchased for.
I have a Motorola SBG6580 router.
A few days ago, I noticed my wireless connection stopped working and the internal IP address I had for one of my devices stopped working, even though I had reserved an IP address for it. I later found it at a different IP address (went from 192.168.0.9 to 192.168.0.3 suggesting the router gave it the lowest available IP address).
My router's homepage (http://192.168.0.1/ for me) now has an Arris logo, but this didn't worry me too much after I learned that Arris and Motorola are the same company.
When I visit http://192.168.0.1/About.asp it tells me the firmware version and some other quasi-useful information:
I have read other messages in this (and other forums), and the problem universally appears to be that Comcast force-pushed an upgrade to people's routers, so I contacted Comcast. They told me:
After looking at your account I see that you use your own modem made by Motorola. I also did not see that we had pushed any firmware updates to your account since your modem is self-owned. I can confirm that Arris is the same manufacturer as Motorola so I would recommend contacting the manufacturer of your modem to inquire about having them change your IP address.
While it's not clear that Comcast understands the problem (the rest of the message implies Comcast is talking about my public IP address), Comcast has denied pushing an update.
Before I contact Motorola directly, is there anything I can do to either downgrade and/or upgrade to a firmware version that doesn't break my wireless and IP assignment?
I've considered the possibility that Comcast's reply to me is simply inaccurate, but most of the online complaints about this problem date back to 2013, so I'm not sure why they would suddenly decide to push an upgrade. I've had Comcast service for months, so this isn't a question of them auto-upgrading when I started service.
fixer12341 Answer
I work for Arris. I'm teir 1 tech support.
Per docsis standards your service provider is the only entity that can push firmware to your modem.
What exactly is the problem? Is the problem that your modem is assigning a new IP to your device? If you want it to stay the same you can reserve the IP in the modem, this way the device will always have the same IP.
Comcast just recently did put out a big update to all sbg6580s that brought them up to the newest gui. I have heard a few issues with the modem changing itself over to 5ghz after a factory reset but I have not run into any IP issues since they did the update.
Not the answer you're looking for? Browse other questions tagged networkingwireless-networkingrouterdhcp or ask your own question.
Motorola Sbg6580 Firmware Update Download For Mac
(Personal Computers)BEWARE SBG6580 is FLAWED. Go with a modem and a router instead!
Motorola Sbg6580 Firmware Update Download Mac
Motorola Sbg6580 Firmware Update Comcast
Customer rating 2.0/5.0January 18, 2012 By Tech Junkie
63 out of 68 found this helpful
My Motorola Surfboard SBG6580 has been working great with Comcast! But after 1.5 years of stable operation, I became a statistic of constant internet drops and found my internet signals ranging (a term used for wide signal fluctuations). Comcast came out a few times to check all the cabling to resolve the problem without success until the last technician suggested to swap out the cable modem. I had my doubts about the cable modem being the problem until research on the internet revealed that the SBG6580 has problems which only an updated firmware can fix, however under DOCSIS specifications you cannot just download and install the firmware yourself but is regulated by your service provider, Comcast. There's one problem, Comcast does not fully support the SBG6580 and therefore no firmware updates are available. The SBG6850 is compatible with Comcast service but not supported by them. If you have firmware greater than SBG6580-3.1.0.0-GA-07-180-NOSH (NOTE Update below), you might not have the annoying internet drops and ranging issues. The majority of cable internet subscribers recommend using a cable modem and router versus going with an all in one unit such as the SBG6580. The last Comcast technician also recommended a cable modem and router setup, and said that he has heard a lot of complaints from customers using the SBG6850. He also showed me the cable modems currently supported by Comcast, the Arris WBM760A, Ubee DDM3513, and I believe the third one was a Zoom 5350. If you are stuck with a SBG6580, you can use it in other ways. There are success stories of using the SBG6580 in Bridge mode to only use it as a modem and connect it to a (wireless)router. I ended up using the SBG6580 as a wireless access point versus a wireless bridge to extend my wireless coverage. All you have to do is give the SBG6580 an address on the subnet that doesn't conflict with your other devices (ie. 192.168.0.xxx), turn off NAT, turn off DHCP server, leave the wireless enabled, make sure the wireless channel doesn't conflict with any wireless routers, make sure the SSID is the same for your wireless network, and connect it to your router with a cable. The other option mentioned is to put the SBG6580 in wireless bridge mode which does not require a cable to the router. However, you will lose wireless throughput as wireless information is repeated over the air. For this feature you would have to enable the Wireless Bridge Mode option in the SBG6580 settings. In the end I went with a Ubee 3513 cable modem connected by a cable to a spare wireless G router, connected by a cable to the SBG6580 as a wireless access point/hub. I have used this setup for two months as of this writing without any problems and the measured internet signal levels are much better than with the SBG6580 being the gateway.
I do not recommend purchasing the SBG6580 and to go with a separate cable modem and separate router setup. Although I do like the idea of a compact all in one, but its just not reliable, period.
UPDATE: I have spoken to a couple of recent purchasers on Amazon and confirmed that all the new SBG6580's have the same hardware and firmware compared to mine 1.5 years ago which means that all the gateways are no good and may FAIL at some point. Some earlier than others. It all comes down to if your service provider supply these gateways themselves, then you will most likely be okay as firmware updates are likely available. However I would still check for reviews of people having success with this gateway and your service provider as a precautionary measure. (1-20-2012)
UPDATE: Be careful if you are going with the uBee 3513, Arris 760A, or Zoom 5350 modem if you own it. You will want to use Comcast's online automated setup and leave the setup alone otherwise you may be paying the rental fee if Comcast sets you up as one of their own modems because the Comcast system thinks all the listed modem's serial numbers belong to them. Now I have to straighten out my rental charges with Comcast because a tech set me up as a uBee.
Update: In regards to Comcast modem rental charge... my local Comcast store cannot help with the rental charges. I called Comcast billing today to tell them that I own my uBee modem and that I am being charged the rental. All they did was ask for the modem serial number and mac address, and without further questions corrected the problem and refunded my rental fees. Sweet! We'll see when my next bill arrives. (3-8-12)
UPDATE: Recently Comcast has pushed a new firmware version 3.3 for these Motorola all-in-ones to their customers, but then rolled back the firmware to the old 3.1 due to other problems surfacing with version 3.3. Comcast is working with Motorola to get the firmware bugs resolved for a stable firmware release. This is good news but will take awhile longer. Here's where the info came from forums.comcast.com/t5/Connectivity-and-Modem-Help/Intermittent-drops-Motorola-sbg6580/td-p/1125345/page/5
I can't wait for a stable firmware release! (3-27-12)
Product Main
Write a Review
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms